FAQs
More FAQs- What will you do with the area rugs at my office?
- Who is responsible for paying for the service?
- When should disinfection services be considered for my home?
Rugs damaged by water will be taken to our warehouse for special treatment and care. They will need to be dried carefully to minimize bleeding of colours and discolouration. Your rugs will be dried, cleaned and returned to your offices after the complete drying of the rest of your property is completed.
As the property owner you are responsible for payment and will need to sign a form authorizing payment for the restoration services. If this is an insurance claim, ServiceMaster Restore generally collects only the deductible (co-payment) amount from you and bills the balance to your insurance provider as a service to you. If you have a large loss, your mortgage company may be included as a payee on the payment from your insurance company, and you may need to obtain a signature from them as well. If your claim is not covered by insurance or you decide not to file a claim, you will be expected to pay in full. A payment schedule may be agreed upon prior to the start of any non-insured work.
Disinfection services from ServiceMaster Restore, should be considered whenever you suspect or have confirmed the presence of contaminants, viruses and other pathogens in your home. Whether it's due to recent rodent feces, viral illness, sewage backup, or other environmental hazards, our highly trained technicians are equipped with specialized products and equipment to properly clean and disinfect the affected areas of your home. Not only does this ensure the safety and health of you and your family, but it also reduces the risk of spreading contamination to other areas of your home. Trust in ServiceMaster Restore to provide expert disinfection services for a clean and safe living environment and peace of mind.