FAQs
More FAQs- Will I have to be home all the time during the restoration process?
- What are some safety concerns for mould in my home?
- Will any items in my home be salvageable after the cleanup process, and how do you determine what can be saved?
No, we will do our best to make sure you may go about your daily routine without having to worry about having to be at home all the time during the restoration process. For site access, you can provide a key to your ServiceMaster Restore Project Manager or opt to install a private-code lock box on the property.
There are often health risks associated with finding mould in your home, including allergy-like respiratory symptoms, skin irritation, cold and flu symptoms, headaches, nausea and mould-induced asthma. It’s important to know the causes of the mould growth before it occurs, so you can work to avoid damage to both your health and your home.
Our top priority is to properly and safely remove biological waste from your home while minimizing any damage. Our highly trained technicians are equipped with industry expertise, specialized products, and equipment to effectively clean and disinfect the affected area. We understand that some items may hold sentimental or monetary value, so we take extra care in evaluating each item to determine if it can be salvaged or not. We follow strict guidelines and protocols to ensure that only items that are safe for use will be deemed salvageable. Our team will communicate with you throughout the process and provide recommendations based on our findings. Rest assured that we will do everything possible to save as many items as we can during the cleanup process.