Welcome to ServiceMaster Restore of Fort McMurray

What are simple, everyday actions to help prevent the spread of respiratory viruses?

Follow WHO and Health Canada recommendations to help break the cycle of infection including using appropriate hand hygiene, respiratory etiquette, and social distancing.

• Avoid close contact with people who are sick.
• Avoid touching your nose, mouth, and eyes with unwashed hands.
• Wash your hands often with soap and water for at least 20 seconds. If soap and water are unavailable, use alcohol-based hand sanitizer with at least 60% alcohol.

https://www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection/prevention-risks.html#h

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My wood floors are wet and buckling. Will they have to be replaced?

Wood flooring in your home that has been damaged by water must be continually evaluated by qualified technicians during the drying process. We use professional-grade drying systems and dehumidifiers to create the ideal environment for wood floors to dry efficiently, and optimally to resume their original shape. Depending on the density of hardwood flooring and the type of finishes used, complete drying may take up to three weeks or longer. If you file a claim, your insurance adjuster will work with you to make the final decision as to whether the floors in your home will need to be refinished or replaced.

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What would be considered non-insured work?

Any construction project unrelated to the loss is considered non-insured work. At your request, we will provide a separate estimate for non-insured construction projects, and this work will require separate authorization and payment terms. If the non-insured work will delay the completion of an insured portion, then the situation must first be discussed with your Insurance Adjuster and the ServiceMaster Restore Project Manager.

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